Frequently Asked Questions

Please read our FAQ before sending us a message.

We have a flat rate shipping of $6.95 to anywhere in the US.
We direct all of our orders to PayPal. But don't worry if you don't have a Paypal account, as they accept all major credit card carriers without the need to create one.
Our team works hard to make sure you get your new lovelies as soon as possible! We usually take about 1-2 days to process your order and 1-3 business days for the shipping company to deliver your new clothes to your front door.
Because we work with Paypal your information is highly secure. We also never share any of your information with any other affiliate companies.
We will gladly accept any returns of unworn, unwashed or defective merchandise for return or exchange within 30 days of the shipping date. Please allow 1-2 weeks for your return to be processed and to receive a confirmation email. Sale items cannot be returned.
We sometimes restock items that are in high demand. To make sure your items are restocked or to ask if we are already in the process of restocking shoot us an email at info@newportmadison.com.


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